FAQ

Frequently Asked Questions

Q: What should I bring with me?

A: You should bring a bathing suit, and towel. Depending on the air temperature you may want to bring a sweatshirt or jacket
for when your out of water. Wetsuits / Dry suits are available free to use. We
also have boots and gloves free to use.

Q: Is it easy?

A: relatively… YES! We give a pre flight briefing on land with in depth
instruction. Most of the time you can also see the previous customer finishing
off their flight for visual help, pr ask the instructor for a demonstration if
your alone. While your in the device, we instruct you via radio communication
helmet. It makes it very easy and gives you more confidence knowing someone is
with you all the way.  We have had people from 9 – 89 do this, and of
course we are always up for records to be broken.

Q: Can I bring my own
Camera?

A: Yes, however it is your responsibility for damage / loss. You will be
required to sign a waiver on this. We also record sessions on our own video and you can take it home with you for a small fee.

Q: Jet Pack / Board or Bike?

A: This is a hard one to answer! Everyone is different and has their own
likings. You can always decide on the day which you prefer. and if your not
doing so well in one of them during the training session, you can always swap to
the other, and we reset the time. Each device has different sensations.

Q: Are there any age
/ weight / height limits?

A: YES, we require a minimum of 40kg for any device.  Some states have
minimum age limits. Currently only Western Australia has a minimum age of 16.
All other states are open. We have no height restrictions, and to date the
heaviest we have lifted is 153kg!

Q: What basic skills do I need to fly?

A: You don’t have to be a great swimmer, however you should not feel uncomfortable having your face in the water from time to time.
preferably not a fear of heights and should be in good health and physical condition. You should have no history of any heart conditions. And we will not fly anyone who is pregnant. We have also flown Deaf and legally blind and disabled persons!
So we are always up for something new.

Q: What if I wear prescription glasses or contacts?

A: You must have clear vision in order to fly. If you wear prescription glasses, you should use sport straps to secure them. Whether you use prescription glasses or contacts, you should wear a full visor safety helmet to help prevent losing your visual aids.

Q: Is it very uncomfortable, and do I have to be strong to fly?

A: No. Unlike para sailing or parachute harnesses, your weight is supported by the padded unicycle-style saddle and leg trapeze. If you lean forward during flight, part of your weight is also supported by the 5-point
harness system. Your arms only need to apply a few ounces of effort to control the control arms (which in turn deflect the nozzles). Some pilots report sore arms and shoulders after the first flight because they tense up all these muscles in flight. The more relaxed you are and let the jetpack carry you, the less effort you will feel.

For the FLY BOARD your feet are strapped into safety boots.

Q: How long does it go for?

A: All of our flight options include on-land safety briefing, in water training
until the instructor decides its safe to get you higher, and then your ACTUAL
FLIGHT AIR TIME that you chose when booking. We have 10, 15 and double flight
times available to choose from.

Example: Our basic package is called the ‘TEAZER’
flight or also known as ’10 minutes’. For this you want to allow about 30
minutes from the time you arrive to the time you depart the venue. when you
arrive you will receiver your waiver form and pre flight safety briefing. You
then will get harnessed up, and begin your in water training. Once the
instructor feels it is safe to give your more height / power, your Actual
’10minute’ flight time will start. and if you need to take a breather / break,
‘we stop the clock’, and then restart.

Q: Can the water jets hurt my arms and legs?

A: The pressure in the nozzles could reach 60 psi (only slightly higher than municipal pressures), but because of high flow rates, it may cause low-level pain and bruising,
so one should not place hands or arms in the jets. its actually quite hard to be
able to touch the jets because of where they are safely positioned.

Q: Child
/ Discounts?

A: No. We have tailored our packages to suit all ages.  Our prices are for
all ages, as everyone gets the same experience of flight.

Q: How long are
Gift Vouchers valid?

A: FOREVER! The great thing about buying direct with us, is we don’t have
restrictions on our vouchers, you can buy a special now, and redeem it later if
you wish.  And if ordering E-Vouchers, and you loose it. we can easily send
another one to you. They are fully transferable. And they’re also fully
refundable back to the purchaser in case you find they don’t want to do it.

Q:
Why Jetpack Adventures / 1800JETPACK?

A: We were the first to bring the water powered Jetpack Device to Australia and have been hiring to the public since our first customer in July 2012.  We
have now expanded to multiple locations across Australia. We are not franchised.
We are Australian owned and run. We are always upgrading and introducing new products to the market. and to date we have flown over 6000 flights.

Q: Can i use my voucher anywhere?

A: Yes, you can use your voucher at any of our locations.  We are solely owned and not franchised so you can use it anywhere, any date.

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