Position Summary

Provide great customer service to all customers to ensure their safety and maximize their enjoyment during the JetPack Flight Experience. Greet customers as they arrive, assist with answering questions, fit customers in wetsuits and life vests, drive the jet ski to act as an in-water instructor safety swimmer, and oversee overall training environment on the site. Position offers the ability to grow into a Certified Flight Instructor role.Both Gold Coast and Sydney Flight Centres are always looking for capable people

Duties & Responsibilities:

  • Preparing equipment, ski and JetPack for training day
  • Assisting with getting customers strapped into pack
  • Driving jet ski during customer training
  • Assisting with starting, stopping GoPro cameras
  • Monitoring JetPack fuel level
  • Refueling JetPack, as necessary
  • Assisting with clean-up
  • Assisting with flushing of JetPack, washing hose and pack
  • Greeting customers as they arrive at the beach
  • Getting customers fitted in wetsuits and life vests
  • Ensuring next customer is ready to go when first customer completes flight
  • Switching GoPro memory cards for each customer
  • Ensuring helmets are powered up/down to save batteries
  • Answering customer questions
  • Keeping site tidy
  • Charging batteries, getting spare parts, etc.
  • Providing customers with paperwork and collected same completed

Qualifications & Requirements:

  • First Aid and CPR certification preferred or you will be trained within 7 days of commencement
  • PWC License strongly preferred OR RELEVANT OPERATING SKILLS
  • Boat, Personal Watercraft experience required
  • Ability to multi-task required
  • Strong customer service skills required
  • Ability to handle stressful situations required
  • Patient, detail-oriented personality preferred
  • Reliable, tidy and fun loving
  • You should reside in the area of our flight centres

use the contact us page to apply or call.

More Advanced pilots can apply to the Demonstration team at Nitrojetpacks.com

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